Delivery Policy

  • Delivery Policy

**Delivery Policy for The Punjab Restaurant**

At The Punjab Restaurant, we aim to provide a convenient and efficient food delivery service to our valued customers. This Delivery Policy outlines the terms and conditions related to food delivery when you order from our online food ordering website. Please read this policy carefully to understand how we handle food deliveries.

**1. Delivery Zones and Areas**

We offer delivery services within specific zones and areas. Please check our website or contact our customer support team to confirm if your location falls within our delivery coverage.

**2. Delivery Times**

**2.1. Standard Delivery Times**

Our standard delivery times may vary based on your location and order volume. We strive to deliver your food as quickly as possible while maintaining quality. Estimated delivery times will be provided at the time of order placement.

**2.2. Delayed Deliveries**

While we make every effort to meet our estimated delivery times, certain factors such as traffic conditions and order volume may cause delays. We appreciate your understanding in such situations and assure you that we are working diligently to get your order to you promptly.

**3. Delivery Charges**

Delivery charges may apply based on your location and the order total. The exact delivery charges will be displayed during the checkout process. We reserve the right to update delivery charges as needed.

**4. Contactless Delivery**

To prioritize safety, we offer contactless delivery. Your order will be left at your doorstep, and our delivery personnel will maintain a safe distance to minimize physical contact. Please specify your preference for contactless delivery during the checkout process.

**5. Delivery Address Accuracy**

Please ensure that you provide accurate and complete delivery addresses. We are not responsible for delivery delays or issues caused by incorrect or incomplete delivery information. Review your order details carefully before confirming.

**6. Food Quality Assurance**

We take great care to ensure that your food is delivered fresh, hot, and in the best possible condition. If you have any concerns about the quality of your food upon delivery, please contact us immediately, and we will address the issue promptly.

**8. Order Changes and Cancellations**

If you need to make changes to your order or cancel it, please do so as soon as possible. Order changes and cancellations are subject to our Cancellation Policy, as outlined in the respective policy document.


We appreciate your trust in The Punjab Restaurant, and we are committed to providing a seamless and enjoyable food delivery experience for our customers. Your satisfaction is important to us.